Office and Employees Served



Office of the Ombuds

All Employees

Confidential, impartial, informal, and independent resource to assist employees navigating concerns or conflict in the workplace.

What we do:

  • Listen to issues and concerns
  • Help identify a range of options for problem-solving
  • Answer questions or make appropriate referrals
  • Offer information about CSU policies and procedures
  • Facilitate communication between people
  • Conflict coaching
  • Informally mediate disputes

Melissa Emerson

University Ombuds
316 General Services
6006 Campus Delivery

Phone: (970) 491-1527





Kathy Rickard

Faculty Ombuds

Phone: (970) 491-5121



Vice Provost for Faculty Affairs


Confidential resource for faculty and department chairs/heads for work related issues and conflicts. Facilitator of positive resolution of conflict.

Sue James

Phone: (970) 491-0212



Employee Assistance Program (EAP)

All Employees

On-site coordination: Faculty, Staff, Administrative Professionals, and Non-Student Hourly

Offers coordination of counseling services, crisis intervention, traumatic event debriefing, departmental support, management consultation, and training.

ComPsych: All CSU Employees and Graduate Assistants

3rd party confidential support offering counseling and guidance, legal and financial planning assistance, will writings, trainings, and work-life resources.

Fabiana Di Camillo

Employee Health and Well-Being Program Coordinator

555 S. Howes St.

6004 Campus Delivery

Phone: (970) 491-6593





ComPsych, 24 hours/day

Phone: 1-800-497-9133


Human Resources

Employee Relations
All Employees

Offers consulting services to employees, supervisors and managers regarding:


rule and policy interpretation

leave coordination, including FMLA consultation

performance management

employee/supervisor conflict resolution

workplace behavior consultations



grievance process

555 S. Howes St., Suite 210

6004 Campus Delivery

Phone: (970) 491-6947




HR Business Partners


University Grievance Officer

Faculty and Administrative Professional Employees

Administers procedures outlined in the Academic Faculty & Administrative Professional Manual Sections K, E.11, E.15, E.16, and E.17. Focuses on recommendations, actions, and decisions by supervisors and administrators that grievants believe are unfair, unreasonable, arbitrary, and/or capricious. Resolution can include conciliation, referral to other units, mediation, and/or a formal grievance hearing.

Richard Eykholt
Engineering D103
1875 Campus Delivery

Phone: (970) 491-7366



Office of Equal Opportunity

All Employees and Students

  • Information on discrimination, harassment and consensual relationships policies.

  • Complaint procedures, including informal and formal resolution processes, for discrimination, harassment and retaliation.

  • Evaluation and designation of disability status for employees.

  • Facilitation of reasonable accommodations for employees with disabilities.

Katherine Castaneda
101 Student Services
0160 Campus Delivery

Phone: (970) 491-5836



Office for Inclusive Excellence

All Employees

  • Serve as a neutral resource for faculty and staff encountering work-related issues and conflicts related to diversity and inclusion.

  • Respond to incidents of bias that are reported through the Bias Reporting System.

  • Provide pro-active problem solving and serve as a referral to other campus resources as each situation dictates.

Shannon Archibeque-Engle

645 S. Shields Ave.
0135 Campus Delivery

Phone: (970) 491-2450



Student Resolution Center

Students and Faculty

Provides resources to students in conflict and to faculty/staff in matters involving students (e.g., grade disputes, disruptive behavior, supervision issues, grievances/complaints, classroom management, team dynamics, and advising challenges).  Services include conflict coaching/consultation, facilitation/mediation, restorative justice, and educational presentations/training.

Luiza Cliver
501 West Lake St., Suite A
8015 Campus Delivery

Phone: (970) 491-7165



Student Case Management

Students and Employees who are Students

Student Case Management & Referral Coordination provides crisis prevention and intervention services. In difficult situations, such as medical, mental health, behavioral, personal or family crisis, illness, or injury, a student may find it difficult to navigate the resources and services available. Student Case Managers consult with students, faculty, staff, families, and providers to offer guidance on the next best steps.

SNAP4Rams assists students and staff in applying for Supplemental Nutrition Assistance Program (SNAP) benefits.

Jennifer D. Van Norman
501 West Lake St., Office B
8051 Campus Delivery

Phone: (970) 491-8051